Transport Sector : Rail, Bus and Road
- Train Operating Companies
- ATOC
- Rail Infrastructure Companies
Public Sector : Council, Fire & Rescue
- Fire & Rescue Services, incl Northern
Ireland
- Learndirect
Private Sector
- The Arriva Group
- National Express Group
- The Derbyshire Building Society
- The Chartered Institute of Purchasing
& Supply
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Listen to what our customers say ...
Thanks go to all our customers for their continued support...
We ask our customers for their perception of our service each year as part
of our programme of continuous improvement. We are pleased to report
that last year we achieved an average satisfaction rating of 9.1 out of 10,
compared with the previous year's 8.8. Our customers said:
"The service we have received in the last 12 months has been 'world class'
and long may it continue"
"I value the experience and knowledge, in particular the willingness and
patience to explain everything to the layman"
"Without your help and support, we couldn't have implemented and maintained
the IMS successfully. Your support throughout the accreditation and
audits has been second to none. Thank you."
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