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... 100% customer service during our goal to achieve ISO 9001.


Michelle Hill, Production Manager, JKP Tins

ISO 9001 sets the standard for Quality Management Systems.

Benefits for your organisation include:

  • Saving money through improving organisational efficiency
  • Management confidence that customers receive what has been agreed
  • Increased customer satisfaction
  • More time for continual improvement rather than ‘fire fighting’    

We have 100% track record of success with the ISO 9001 certification.

As ISO 9001 Consultants, we provide support on every aspect of the project from :

  • Understanding your organisation on day one through to being at your side at the external audit
  • Taking your existing processes apart, removing the non-value-added activities and rebuilding as effective processes 


Michelle Hill, Production Manager at JKP Tins says "We would like to thank your company in providing us with a warm, experienced, skilful and professional member of your team and giving nothing less than 100% in customer service during our goal to achieve ISO 9001 Standard. We wish to maintain and achieve a high standard of ISO and with First Quality Solutions support feel that this will be achieved".

Further recommendations....

Robert Hopper, MD, ATM Automation says "Customer service is key to our business.  We have used the opportunity to review our business processes and make them more efficient.  We have found the journey a very positive one.  Thank you to FQS for your support.”

ATM Automation have over 40 years’ experience within the Robotics and Automation industry, gaining an enviable reputation, as a leading supplier for robotic and automation solutions across the Automotive, Food, Medical Device and Plastics industries.  We have supported them with the development and implementation of ISO 9001.

Michelle Hill, Production Manager at JKP Tins was pleased with the support from FQS and requested ongoing support for her Quality Management System. "Could you please provide a proposal for Quarterly Internal Audits to be carried out."

JKP Tins is an independent family business, manufacturing tinplate components for the metals packaging sector in a modern factory setting in North Nottinghamshire. Established in 2000, their aim is to provide a focus on quick response, short lead times, high quality production and reliable delivery promises across all our principal activities.

Even further recommendations.... 

Sean Stevenson, Commercial Director, Westville Insulation says "FQS had a 'hands on' approach to writing and implementing our ISO9001 Quality Management System. They integrated well into the business and visited our operational sites to understand our processes.  It was a painless process from start to finish and I would be pleased to recommend them."

Shirebrook based Westville Insulation were formed in 1988, they employ 36 people and cover the East Midlands and South Yorkshire. They recently won two awards at the National Association Awards for Best Customer Service and Best Hard to Treat Project.



Company Reg: 3259687. Reg Address: FPA Consulting Ltd, 1 St Andrew's House, Vernon Gate, Derby, DE1 1UJ. First Energy Solutions and First Quality Solutions are divisions of FPA Consulting Limited. 01332 604 321

© FPA Consulting 1997 - 2018.

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